Retrieval & recovery
Offboard reports trigger retrieval tickets automatically. We contact the manager and site POC, book the courier, and chase the outstanding, so your team never does.
Device lifecycle solutions
Run your entire device fleet from one depot
Retrieval, certified data wipe, device preparation, storage, and new-hire fulfillment. Every corporate phone and laptop, tracked ticket-by-ticket in a live portal.
Everything connected across the device lifecycle
Six operations, one depot, one paper trail. Each stage hands off to the next automatically.
Certified data wipe
Every handset and laptop drive is erased to a certified standard within 24 hours of receipt, with a certificate your security team can file.
Preparation & grading
Inspected, cleaned, and graded to a published standard, so you know exactly what's on the shelf and what it's worth before it goes back out.
Secure depot storage
Bar-coded, shelved, and counted in an access-controlled Canadian depot. Your stock is reserved for your new hires, never mixed or repurposed.
New-hire fulfillment
Onboarding reports become fulfillment tickets. We kit, image, and ship the device, so new hires open a working phone or laptop on day one.
Recycling & value recovery
End-of-life devices are recycled responsibly with documented disposition, and resale-grade stock is recaptured as asset value.
Built to replace the courier-and-spreadsheet stack
Most fleets are run across a carrier portal, courier accounts, an MDM console, and a shared spreadsheet. We collapse all of it into one depot and one portal.
01
One accountable vendor
Replace the sprawl of couriers, carrier portals, and shared spreadsheets with a single partner who owns every retrieval and every shipment.
02
Data never leaves Canada
Certified erasure with a per-device certificate. Every drive is wiped on Canadian soil, by Canadian staff.
03
Your ITSM stays the record
Your existing ticketing system stays the system of record. Our depot portal mirrors every ticket, milestone by milestone.
04
Day-one device readiness
New hires open a configured, ready-to-work phone or laptop on their first morning, fulfilled from depot stock instead of a rush order.
05
Live depot visibility
Stock counts, grades, and outstanding retrievals in real time. No more month-end reconciliation surprises.
06
Coast-to-coast coverage
Every province and territory, through Purolator, Canada Post, and FedEx. One process from St. John's to Victoria.
Scales with the fleet, not against it
The same depot, portal, and paper trail, whether you're recovering your first fifty devices or running daily reports across ten thousand.
50–500 devices
Growing fleets
Get out of the spreadsheet era. We run retrievals and redeployments so your IT team stops playing courier dispatcher.
- Onboarding
- ~2 weeks
- Reports
- Monthly
- Depot stock
- Pooled
500–2,500 devices
Mid-market
Standardized workflows across offices and provinces, with wipe certificates and chain-of-custody built into every ticket.
- Onboarding
- 2–4 weeks
- Reports
- Weekly
- Depot stock
- Dedicated
2,500–10,000+ devices
Enterprise
Policy-driven lifecycle management wired into your ITSM, with daily offboard reports, carrier coordination, and audit-grade documentation.
- Onboarding
- Scoped program
- Reports
- Daily
- Depot stock
- Dedicated + SLA
One depot. Every province. Zero gaps in the chain of custody.
13
Provinces & territories covered
5–7 days
Average depot turnaround
100%
Data wiped on Canadian soil
50–10,000+
Device fleets supported
Built for every team that touches the fleet
Retire the retrieval spreadsheet
You get one queue for every offboard, non-usage, and upgrade retrieval, with the courier chasing, IMEI reconciliation, and wipe certificates handled at the depot. Your MDM and carrier portal stay yours; we work from the reports you already run.
- Daily offboard reports become tickets automatically
- IMEI discrepancies flagged and escalated, not buried
- Per-device certificates filed and exportable
Questions fleet teams actually ask
Anything else, like the depot model, carrier coordination, or MDM boundaries, we'll walk you through live.
Ask us directlyNo. We work from the reports your HR or carrier already produces, like offboards, new hires, and non-usage, and turn them into tickets. Teams with no dedicated mobility staff are exactly who the depot model is for.
We email the manager and site POC, book a courier pickup, verify the serial on receipt, wipe it to a certified standard within 24 hours, then grade and shelve it for redeployment, with every step logged in the ticket.
A per-device certificate listing the serial, erasure standard, date, and result, exportable in bulk for privacy audits.
No, it plugs into them. Your ticketing system stays your system of record and our portal mirrors ticket milestones. We take read-only MDM access for discrepancy checks; we never touch enrollment policy.
For phones we fall back to your carrier; for laptops we source through your preferred supplier. Either way the stock gap is flagged in your report so the fleet buffer can be corrected.
They're routed to documented recycling through an R2 chain, and resale-grade units are sold with the recovered value reported back to you.
See your fleet the way the depot sees it
A 30-minute walkthrough of the portal, the paper trail, and what onboarding your fleet would look like.